Our website address is: https://adverawellness.com.
By accessing or using the Advera Sustainable Wellness Website, you are bound by the terms of this Privacy Policy, which governs the collection of data by us when you purchase or use our Services, including products, services, software, and website. The purpose of this policy is to help you understand the types of information we collect from you, how we use it, and how we protect it.
If you do not agree with this policy, please refrain from using our Services. By using or accessing our Services, you accept this policy, which may change periodically to reflect our practices and applicable laws. Your continued use of our Services after any updates or changes constitutes your acceptance of those changes.
We are responsible for collecting and using certain personal information about you, and this Privacy Policy outlines how we use your data, who we may share it with, and how we keep it secure. We will only collect and use your personal data when we have a lawful basis, such as when you provide consent, when we have a legitimate interest, or when we have a contractual or legal obligation to collect or use the data.
This Privacy Policy is not exhaustive, but we are happy to provide any additional information or clarification upon request. Please direct any such requests to info@adverawellness.com. We regularly review and update our Privacy Policy.
Please note that this Privacy Policy does not apply to any third-party sites that may be linked to or accessible from our site. We do not control the tracking technologies used by these third parties or how they may use your information. Your interactions with these sites are subject to the third parties’ privacy statements. If you have any questions about these third-party sites, please contact the relevant provider directly.
This Privacy Notice was last reviewed in February 2023.
The information we collect from you is entirely voluntary. If you sign up for our Services, you may provide us with your name and email address. Additionally, while browsing our website, you may provide us with personal data by registering on our mailing list, providing feedback, participating in interactive activities such as surveys, or signing a terms of engagement form. This may include personal identifiable information such as your first and last name, contact details such as mailing and email address, and demographic information. We use this information to provide you with direct healthcare, goods, and services, which is based on our legitimate interest. By browsing our website and subscribing to our mailing list, we may use your personal information to present our Website and its contents to you, provide you with information or services that you request from us (such as sending you newsletters), fulfill the purpose for which you provide it, or comply with any court order or legal process, including responding to any government or regulatory request. Remember that providing personal data is entirely optional, and you should not provide any unless you are authorized to do so.
As you engage with our website, we may employ automatic data collection technologies to gather specific information about your equipment, browsing patterns, and actions. This includes details such as your computer equipment, internet connections, web browsers, websites visited before and after using our site, IP addresses, and other similar traffic and usage information as you navigate through our website. We may use technologies such as cookies, anonymous identifiers, web beacons, and other internet tracking tools for this automatic data collection.
Cookies are data files that are created and stored on your computer’s hard drive when you visit our site, while anonymous identifiers are random strings of characters used for similar purposes. Our website employs cookies solely to aid in the proper technical functioning of the site, and we do not use them to collect any private or personally identifiable information. Advanced areas of our site may use cookies to store your presentation preferences in a purely technical fashion with no individually identifiable information.
If you choose to refuse browser cookies, some parts of our website may be inaccessible. However, you may adjust your browser settings to manage and delete cookies. Information on cookies and how to manage them is available at www.allaboutcookies.org.
A web beacon is an object embedded in a web page or email that collects various data, functioning similarly to a cookie. It can track actions such as whether you open an email or click on a link within it, allowing us to learn more about your behaviors, actions, and preferences.
We utilize the information that we collect from you, or that you provide to us, including personal information, for various purposes. These purposes include presenting our Services to you; providing you with information, products, or services that you have requested; fulfilling any other purpose for which you have provided us with your information; sending you notices related to your account/subscription, such as renewal and expiration notices; carrying out our obligations and enforcing our rights under any contracts between you and us, including billing and collection; complying with legal obligations; or for any other purpose with your consent.
If you are a resident of the Unites Kingdom (UK) or European Union (EU), we will collect and use your personal data only if we have one or more legal bases for doing so under the General Data Protection Regulation (GDPR). This means that we collect and use your personal data only in the following circumstances: where you have given your consent for one or more specific purposes; it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests; it is necessary to protect the vital interests of you or another natural person; or it is necessary to comply with a legal obligation.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Each individual has the right to access, correct, delete, or obtain a copy of their identifiable data, with some exceptions. You are not required to provide a reason to request access to your data. To access your data, you must submit a written subject access request to info@adverawellness.com. We may withhold certain information under special circumstances. We will respond within 20 working days from the receipt of your request and all necessary information. Our response will include the personal data we hold on you, including:
In accordance with GDPR, we adhere to strict guidelines regarding the use of information that may identify you. We only process personal data if there is a legitimate basis for doing so and the processing is fair and lawful. As a health sector organization, we are bound by the common law duty of confidence, meaning any identifiable information given to us in confidence will be treated as confidential and only shared for the purpose of providing direct healthcare. We take measures to protect your information, inform you of its use, and give you control over its sharing. We keep the information we hold in secure locations, limit access to authorized personnel only, and encrypt personal and confidential data held on equipment such as laptops. We also ensure external data processors comply with legal and contractual obligations to operate and demonstrate security arrangements where data that could or does identify a person are processed. Sustainable Wellness is a registered data controller with the Information Commissioner’s Office (ICO), collecting data for various purposes. A copy of our registration is available through the ICO website by searching our business name.
Visitor comments may be checked through an automated spam detection service.
We may also share personal and non-personal information with third-party contractors and service providers who are bound by confidentiality agreements and are only authorized to use the information for the specific purposes for which it was disclosed.
Some of the third-party providers we work with include:
If you have any concerns about the way we handle your personal data, please get in touch with us by writing to the Data Controller at Sustainable Wellness Ltd, GF 25 Greenland Road, London, NW10AX or email info@adverawellness.com, and we will make every effort to assist you. If, after contacting us, you are still dissatisfied and would like to make a formal complaint, you have the right to contact the Information Commissioner’s Office (ICO). You can reach them by phone on 0303 1231113.
